Refund policy
Refund policy
Refund Policy / Cancellation Policy
Customer can request order cancellation by our customer care WhatsApp number ( +916281541286)
Orders can't be cancelled if it's dispatched already.
If you cancel your order, the 2% of charge will be deducted from the total amount paid in the order when refunding.
Murali Silks has full rights to cancel & refund money of any orders without customer approval due to incorrect information in order, or such issues beyond our control, like courier delay, manufacturing delay etc...
In case the ordered product is out of stock, then refund will be processed within 7 days via UPI ID based or Through Bank Account.
Return Policy
* Returns will not be entertained for reasons of slight difference in color or Feel of Material.
* If you think, you have received the Wrong Saree or Damage Saree,
Kindly send WhatsApp to (+916281541286) with (Parcel Opening video without any Cut or Edit)
* Exchange can be done with Other Products . We will pay the Courier cost in case of returning the Damage/Wrong saree.